Following from the ongoing development of operations and successful results, KING ICT Sarajevo has, in addition to its status as a Hewlett Packard Enterprise GOLD Hybrid IT Specialist, also attained the Partner Ready Services Delivery certificate – HPE Pointnext Services.
The Services Delivery certificate enables the provision of equipment repair services in the warranty period, in accordance with the service purchased by the customer. The highest level of service (24x7) is intended for customers who wish to ensure continuous and unhindered operations of their critical systems. Also, repair services may be provided after the expiry of the warranty period. Thanks to this new status, the certified KING ICT experts will be permitted to provide installation services.
The new status is the logical next step in upgrading cooperation with Hewlett Packard Enterprise. With this certificate, KING ICT offers complete services, from implementation of solutions from the Hewlett Packard Enterprise portfolio, to maintaining and repairing their equipment.
“Two years ago, KING ICT was granted the status of a Hewlett Packard Enterprise GOLD Server Specialist. For our customers, this means that we can provide and execute even the most complex projects relating to the implementation of HPE server and storage infrastructure, and that the project staff are top-notch, certified experts. The new certificate, Partner Ready Services Delivery, now enables us to provide our customers with expert service support,” stated director of KING ICT Sarajevo, Adis Pobrić.
“This marks a step forward in the long cooperation between Hewlett Packard Enterprise and KING ICT in Bosnia and Hercegovina. In this way, KING ICT has entered into the elite circle of partners who, in addition to a high level of knowledge on implementing HPE technological solution, they are now also able to provide customers with technical support for the installed equipment. The status of a service partner is the logical next step in a very prosperous and healthy working relationship over these past years, and joint investments into adopting new technologies, with KING ICT as a visionary on the market,” stated Adnan Bratanović, representative of the HPE office for BiH.